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Privacy Policy

Effective as of September 2010.

Your privacy is important to us.

To use this website we request you provide personally identifiable information. During registration you provide your name, address, email address and contact phone numbers. This information is kept on our secure server.

We use this information to follow up on interest you have shown in our site. Your email may be used to contact you should we have difficulty processing an order.

Payment is solely through PayPal for your security.

Pomeranz Bookseller is the sole owner of the information collected on our site, www.pomeranzbooks.com.

None of the information we gather is shared, or sold to outside parties.

At any time you can enter and change your personally identifiable information by making changes within your account after logging in, or by emailing our Customer support, via the contact us form on our web site.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with judicial or legal proceedings.

Price Club membership.

People who sign up for our newsletter are sent timely updates regarding new books, updated selections, holiday recommendations and sales. There is an automatic way to unsubscribe should you decide to discontinue receiving these email updates.

Updates and Changes to Privacy Policy

We reserve the right to update and modify this privacy statement at any time.

Use of our site:

No part of this site may be reproduced in any form without written permission.

All prices are subject to change. We are not responsible for typographical errors.

Return Policy:

If your product is defective please contact us through our contact us form. We will be in touch with you regarding the return/exchange of the product. Our email is pomeranzbooks@netvision.net.il.

Shipping with Pomeranz Bookseller:

We ship world-wide. We allow you to choose your shipping method. We ship via the Israeli Postal Service. We make every attempt to ship your merchandise at the best rates. If you have a question concerning the rates for your order, contact us and we will review the charges. If we find we are in error, you will be compensated.

Shipping Methods:

Surface takes approximately 5 10 weeks

Air- takes approximately 6 14 days

EMS up to 5 days

These times are only an approximation. We do not guarantee arrival of your package within this time. Your are welcome to contact us regarding the arrival time of your order, however please wait the entire time suggested prior to contacting us. In our experience, 99% of all packages we have shipped have arrived during this time.

Occasionally orders are inspected by tax or security authorities in Israel or in the receiving country. We cannot be held accountable for such delays. We are not responsible for customs or import duties assessed at the destination country. The recipient must pay any additional charges that may be needed for customs clearance.

Order to Israel:

Orders from Israeli customers will be dealt with individually. If the order is to be mailed within Israel, 18% VAT will be added to the price of the merchandise.

The cost of mailing is 18 NIS for the first book and 9 NIS for each additional book.

Our address: Beeri 5 Jerusalem Israel 91201